FAQs About Our VA Flower Farm | Coastal Flower Co.

At Coastal Flower Co., our pride and passion is spreading the joy of flowers. From wedding and prom flowers to flower subscriptions, we work hard to provide our customers with the freshest, most beautiful blooms available here in eastern Virginia. Our small but mighty team has decades of horticultural experience and a true passion for all things floral. We love curating the perfect arrangements with flowers sourced straight from our local family-owned farm in Eastville, VA.

Our flowers are available for online order year round, delivered locally to customers within a 25-mile radius of our farm, or available for pick up at two local locations. If you’re in need of fresh florals for a special occasion, a gift, an event, or just because, we’d be happy to help! Coastal Flower Co. will brighten your day and your purchase supports our small local business. It’s a win-win!

Read on to get to know our flower farm and the services and products we offer. Have a question that we haven’t answered here? Contact us and we’ll get back to you ASAP with the information you’re looking for!

About the Farm

Where are you located?

We are located on the Eastern Shore of the Chesapeake Bay In Virginia. Our farm is located less than a 1/10 of a mile from the water. Because of this we have a beautiful surrounding area as well as a microclimate for growing.

The farm is a private location which also includes our family home, and we do not allow visitors nor publish our address. If you have placed an order, don’t worry! You will select the location ahead of time during the check out process, and via email along with your details.
If you have questions, drop us an email.

Where do you sell your flowers?

Online – We sell our flowers Online for pre-order while in season (April-November) orders placed online will be delivered Thursday and Friday to a designated location. The cutoff for orders is Tuesday at noon. Please try to make sure you are available for your pick up, we cut these flowers especially for you so if you are not available…please… send a friend to enjoy them!!

When does my order get delivered?

We always put information on delivery dates on the product pages where you purchased. Items ordered by Tuesday at 12 p.m. will be available the same week on Thursday or Friday for pickup at the designated locations. We are seasonal growers, which means that products will be picked especially for you seasonally, and you can double check the product page for information on timing of your delivery or pickup.

If I change my mind can I get a refund?

Because we deal in perishable products, we do NOT offer refunds on orders placed. Once you place an order, we hold part of our inventory for you. Whether it’s cut flowers, or plant material, we are saving that for you from our own farm inventory. Please understand if we cannot accommodate you. If you are able, perhaps a friend would enjoy your purchase!

What will my bouquets look like?

Our bouquets will be filled with wonderful colors and varieties and responsibly grown without chemicals. Each bouquet is handmade, so no two are the exact same, and freshly picked from what is blooming in our fields, bursting with color, hand-tied and ready to be cut & dropped into the vase or container of your choice once back at home. We offer spring blooming (April), peony bunches (May), and Summer Garden Bunches (June through October) and dahlia and mum blooms (September October November) currently on an annual basis.

How do I get my flowers?

This year we are offering 2 pickup locations on the Eastern Shore for pickup. During your shopping experience you can select your pickup spot, and when the time comes, we will send the flowers there for you to pickup.
Your email will indicate when a share starts, typically the following week, so please be sure you are getting our emails. If purchasing for a gift, we usually start our flower sales in April/May, weather dependent.
We also are offering free delivery within 25 miles of our Eastville farm, if you can’t make it to one of our pickup sites.
Check SPAM if you are not receiving your emails.

Can I switch my pickup location/time?

Due to the perishable nature of blooms, we are unable to accommodate special requests including weekly changes to the pickup time or location. It is a very manual process and can lead to mistakes, which we are not a fan of. Please be sure you have flexibility when you purchase the share or if you cannot get a bouquet on a day, have a friend pickup for you. We hate seeing the flowers go to waste!

How do I make my fresh flowers last?

For the longest vase life, keep them out of direct sun, give them a fresh cut before putting them in to clean water with the floral packet provided for you.

What exactly are Porch Petal Buckets?

Porch Petal Buckets are designed to help the DIY person who loves to do things creatively for a party or an event.
Availability is based off of what is growing in the field at that time that looks the best.
The expectation is that they will be used within the next few days so they will be picked accordingly.
Color choices can be stated in the special note section to try to accommodate, but you will receive an abundance of flowers and greens that will make up the amount of vases or designs you wish to achieve.

How does delivery of Porch Petal Buckets work?

Because of the nature of this product, it would be best if you were home to deliver these to you for your event.
Arrangements can be made at your specific address, days ahead of time to drop them off.
Please keep them in a cooler area out of sunlight until ready to use and give them a nice trim and utilize flower food to keep them hydrated.
Please remember these are not pre-arranged and you WILL need vases or other vessels to be stored in.
Buckets can be returned for credit and can be picked up when you’re finished by sending an email to orders@coastalflowercompany.com